References & Accreditation
Americas Travel is fully accredited by the ARC (Airlines Reporting Corporation), IATAN (International Association of Travel Agents Network), ASTA (American Society of Travel Agents) and the Better Business Bureau. We are fully insured and licensed to operate in the State of California and the City and County of San Francisco.
Important Disclosures Required by the
CALIFORNIA SELLER OF TRAVEL ACT
Americas Travel is registered with the State of California as a "Seller of Travel", CST 2064111-40. Registration as a seller of travel does not constitute approval by the State of California.
Cancellation Disclosure. We must state in writing and with specificity all terms and conditions relating to the transportation or travel services we sell. Whatever cancellation policy applies must be conspicuously and completely made known to the purchaser at the time of purchase. Any cancellation penalties not so disclosed in writing are unenforceable.
Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.
Travel Consumer Restitution Fund (TCRF) Disclosures
(a) Passengers who purchase from within California: This transaction is covered by the California Travel Consumer Restitution Fund (TCRF) if the seller of travel was registered and participating in the TCRF at the time of sale and the passenger is located in California at the time of payment. (Americas Travel is a registered participant in the TCRF.) Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000.
A claim must be submitted to the TCRF within six months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (415) 927-7698.
(b) Passengers purchasing from outside of California: This transaction is not covered by the California Travel Consumer Restitution Fund.
Purchase Money Disclosure. California law requires certain sellers of travel to have a trust account or bond. This business has a trust account.
